Refund and Return Policy

1. Manufacturing Defects

• Eligibility for Returns: We accept returns only for items with manufacturing defects. If you believe your item has a defect, please contact us at Customer Service within two days of delivery.

• Defect Evaluation: To determine if the defect is covered, we may request photos or other evidence. Items must be returned in their original packaging for inspection.

2. Return Process for Defective Items

• Initiate a Return: Contact our customer service team with your order number and a description of the defect. We will provide you with instructions for returning the item.

• Return Shipping: If the defect is confirmed, we will cover the cost of return shipping and provide a replacement or a full refund to your original payment method.

3. Non-Defective Items

• No Returns or Refunds: All sales are final. Items purchased that are not found to be defective are not eligible for return or refund. Please ensure you review your order carefully before purchasing.

4. Refund Processing

• Refunds for Defective Items: Once we receive the returned defective item and verify the issue, refunds will be processed to the original payment method. Allow 10-30 business days for the refund to appear in your account.

Refund Policy

1. Eligibility for Refunds

• Refund Window: Refunds are only available for items returned within 5 days from the date of delivery only if eligible under return policy.

• Condition: Items must be unused, in their original packaging, and in a resalable condition. Certain products may be non-returnable due to hygiene or safety reasons.

2. Process for Refunds

• Request: To request a refund, contact our customer service team within the return window. Include your order number and the reason for the return.

• Approval: Refunds will be issued only after the returned item is received and inspected. We reserve the right to deny a refund if the return does not meet our criteria.

3. Refund Method

• Original Payment: Refunds will be processed to the original payment method. Allow 10-30 business days for the refund to appear on your account.

4. Non-Refundable Items

• Exclusions: The following items are non-refundable: [List non-refundable items, e.g., personalized items, clearance products].

5. Shipping Costs

• Return Shipping: You are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Return Policy

1. Return Eligibility

• Return Window: Items can be returned within 5 days from the date of delivery only if eligible under return policy.

• Condition: To be eligible for a return, items must be unused, in their original packaging, and in a resalable condition. Certain products may be non-returnable due to hygiene, safety, or custom nature.

2. Return Process

• Initiate a Return: To initiate a return, contact our customer service team at [Customer Service Contact Information] with your order number and reason for the return.

• Return Shipping: You will be responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

3. Return Instructions

• Packaging: Pack the item securely in its original packaging, including any accessories or documentation.

• Shipping: Send the return to the address provided by our customer service team. We recommend using a trackable shipping method to ensure your return is received.

4. Refunds and Exchanges

• Processing Time: Once we receive and inspect the returned item, we will process your refund or exchange within 5-10 business days.

• Refund Method: Refunds will be issued to the original payment method. Allow 10-30 business days for the refund to appear in your account.

 Contact Information:

• Questions: For any questions or to report a defect, please contact us at Customer Service Contact Information

• Ph: 8415877893

• Email: mizoguns@gmail.com